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Troubleshooting tools:

Microsoft Knowledge Base articles that have proven helpful in an index


Anti-Virus and Symantec:

Symantec Endpoint 11+ firewall settings
Symantec requires a reboot before installing fix
How to uninstall Trend Micro anti-virus software
Another method to uninstall Trend Micro
Trend Micro OfficeScan ports to open in Server2008
Sym 1.2
Symantec guidelines for cleaning viruses and trojans
Symantec client installation fails and rolls back
How to register Symantec Quickstart Backup Exec
Quantum Drivers Webpage
Backup Exec - set registry to report exceptions rather than failure
Fix EXE file association corruption by malware


Small Business Server:

Resolve SBS POP3 not delivering mail
Set NoTransportOrder for SBS clients
SBS 2003 GPO faults with errors 1058 and 1030
Exchange 2003 Change Database Size info
SBS Migration failure cure
SBS 2003 certificate error fix
Manually remove Exchange 2003 from SBS server
Best Practices analyzer for  MS Exchange 2003
Troubleshoot Exchange 2003
How to re-establish the trust relationship in a domain after a reinstall of the OS
Petri FSMO role holders netdom batch file
Petri FSMO role holders ntsdutil batch file
Resolve Print Spooler jams
Terminal Server Management
MS Hotfix for Exchange 2003 not responding because of AV upgrades
Create an empty Exchange database
Users don't show up in SBS 2008 after migration
Disable security code for smartphones on Exchange 2007
SBS 2008 Rollup 4 - Solves adding Win7 clients to the domain
SBS 2008 - How to install Exchange 2007 SP3
VSS or SBS2011 Backup fails due to Sharepoint upgrade
Update Rollup 5 for Windows Small Business Server 2008 (KB2458094)
POP3 setup in Exchange 2007
Edit Group Policy Firewall settings
How to install a trusted certificate on a SBS2003 server
How to resolve connections errors with Remote Web Workplace on Windows 8 and Explorer 10
Disable the Windows Firewall on client computers in an SBS 2008 Domain



Windows Server 2008

Resolves terminal server print jobs disappearing
Group Policy setting for allow access through terminal server
Group Policy setting to reduce the password security


Windows 7:

Windows 7 upgrade options
Windows 7 XP Compatibility Mode options
Windows Live Mail Download
Disable Simple File Sharing in XP, Vista and Win7
Setup GodMode controls
Visual C 2005 Runtime for 64 bit OS
.Net 3.5 SP1 Rollup for Windows 7 and Server 2008 R2 
Install a 32bit ODBC DSN on a Win7 64bit OS
Resolving duplicate trust relationship failures caused by cloning drives
Remove BIOS Protect in HP laptops


General XP:

Disable simple file sharing in XP and Vista
Intermittent loss of connection between XP computer or Win2003
Updates cause access violation after hotfix 916089
Check to see if the IP address has a reverse DNS entry
Symantec SKU generator
Set the local computer terminal services port
ActivSync 4.6
Terminal Server Printer Diagnostic Tool
Remote Desktop Connection Client 2007
MS.NET v.2 download
.NET Cleanup tool
Terminal Server Fallback Printer Setup
Microsoft installer cleanup tool
Missing HAL.DLL boot failure
Manually turn off firewall



Verify the .Net versions on a computer
Interpreting NDR codes
Lexmark X500-502 Firmware update to 226
Lexmark X500-502 firmware update PDF
Consolidated email accounts
Word 2007 Choose a Quick Style Sheet
Word 2007 Change a Quick Style Sheet
Word 2007 Make a Quick Style sheet the Default
Blackberry Professional download
HP Terminal Server and Citrix supported printers
Efficient Router port setup
ServerSafe DS-Recover Tool with MLR
Email Spam Solutions
Remove Office 2007 completely
Enable or Disable System Restore
DVD drive is not responsive and device manager has a bang on it


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This site was last updated 12/11/13